Customer Retention

The Importance of Customer Retention and How to Earn it!

Posted by Greg Pitzer & filed under Customer Retention.

We’ve all been in situations where we’ve felt like we were “taking two steps forward and one step back.” That’s exactly what’s happening when we fail to retain our customers repeat business. We all hope our great products and service will create loyalty and devotion… and sometimes they do. But, the truth is that’s not… Read more »